Pawnbroking COVID-19 Q&A
Please accept our apologies that the situation regarding COVID-19 has caused you uncertainty regarding your pledged goods and ability to get a pawnbroking loan.
As you will appreciate we have to follow Government guidance, have a responsibility to our staff, you our customers and the wider public and temporarily closing our stores was the best course of action to achieve this. Your pledged items are safe and you will not be disadvantaged regarding interest and charges due to store closures.
Q: Are your branches open?
A: Our branches are temporarily closed in line with the most recent Government guidance. If you wish to speak with someone, you can call us on 01642 579957 or can e-mail firstname.lastname@example.org.
Q: Your branches are closed and I need to either renew or pick up my pledge.
A: All pledged items remain safe. Your pawnbroking loan will be available for redemption when we re-open. Customers will not be dis-advantaged regarding interest and charges due to store closures.
Q: What happens if I can’t repay my pawnbroking loan?
A: We understand that the current situation has created much uncertainty. We are happy to help and would recommend that you call in to see our friendly staff when our stores re-open.
If your financial circumstances have changed or you feel about to change adversely, we can work with you during this difficult time to get to the best outcome for you.
If you wish to speak with someone, you can call us on 01642 579957 or can e-mail email@example.com.
Q: Can I apply for a Pawnbroking loan online, even though your branches are closed?
A: Yes – please click the button below for further details: