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24/03/20 9:00am: IMPORTANT NOTICE

The safety and wellbeing of our customers, our colleagues and the wider community remain our top priority and we want to do what’s best by them.

We have been following the Government’s guidance throughout these unprecedented times but the time has come to temporarily close our stores in line with the most recent Government guidance.

This means that all Travel Money Click and Collect Cash services have been temporarily paused.

Customers with uncollected Foreign Currency orders
We will contact you when the store re-opens and your currency is available to be collected. Alternatively, please call Customer Services on 01642 579957 or email; customerservices@ramsdensfinancial.co.uk if you wish to cancel your order.

Pawnbroking Customers
Due to the Government’s decision to close retail shops, Ramsdens has temporarily closed its stores in line with Government guidance.

All pledged items remain safe. Your pawnbroking loan will be available for redemption when we re-open. Customers will not be dis-advantaged regarding interest and charges due to store closures.

Should you wish to contact our Head Office, please call Customer Services on 01642 579957 or email; customerservices@ramsdensfinancial.co.uk

Customers with Jewellery laybys
The jewellery you wish to buy is safe and you can continue payments when we re-open.

Customers with Repairs to collect
Your jewellery is safe with either ourselves or our approved outsourced repairers and we will contact you when we re-open for you to collect your goods once repaired.

CONTACT DETAILS
Telephone Customer Services on 01642 579957
Email customerservices@ramsdensfinancial.co.uk


Pawnbroking COVID-19 Q&A

Please accept our apologies that the situation regarding COVID-19 has caused you uncertainty regarding your pledged goods and ability to get a pawnbroking loan.

As you will appreciate we have to follow Government guidance, have a responsibility to our staff, you our customers and the wider public and temporarily closing our stores was the best course of action to achieve this. Your pledged items are safe and you will not be disadvantaged regarding interest and charges due to store closures.

Q: Are your branches open?
A: Our branches are temporarily closed in line with the most recent Government guidance. If you wish to speak with someone, you can call us on 01642 579957 or can e-mail customerservices@ramsdensforcash.co.uk.

Q: Your branches are closed and I need to either renew or pick up my pledge.
A: All pledged items remain safe. Your pawnbroking loan will be available for redemption when we re-open. Customers will not be dis-advantaged regarding interest and charges due to store closures.

Q: What happens if I can’t repay my pawnbroking loan?
A: We understand that the current situation has created much uncertainty. We are happy to help and would recommend that you call in to see our friendly staff when our stores re-open.

If your financial circumstances have changed or you feel about to change adversely, we can work with you during this difficult time to get to the best outcome for you.

If you wish to speak with someone, you can call us on 01642 579957 or can e-mail customerservices@ramsdensforcash.co.uk.

Q: Can I apply for a Pawnbroking loan online, even though your branches are closed?
A: Yes – please click the button below for further details:

 


 

Travel Money

Travel Money

Get great rates on our commission free travel money today. Available to buy online or in branch.

Shop Jewellery

Shop Jewellery

No matter what the occasion, you are sure to find something you love in our stunning range of new & pre-owned jewellery.

Shop Watches

Shop Watches

Our luxury watch collection showcases new and pre owned items from brands such as Rolex, Omega, Breitling, Tag Heuer & more!

Sell Your Gold

Sell Your Gold

Whether it's broken, damaged or unhallmarked we will buy your gold and silver - turning your unwanted items into instant cash!


 

Ramsdens Financial Limited

 

Established in 1987, Ramsdens has over 150 branches throughout Northern England, Scotland and Wales. As well as traditional pawnbroking services, the successful introduction of buying gold and silver, the sale of foreign currency, jewellery and watches has seen Ramsdens develop into a recognised and trusted high street retailer.

Many of our high street products and services are now available online including the sale of new & pre owned jewellery and watches, travel money, and selling your gold.

If you have any queries about any of the products or services we offer online or in any of our branches nationwide, please don't hesitate to contact us.

Thank you for shopping at Ramsdens.